Download general terms and conditions

1.    The present General Terms of Sale apply to all our sales, offers and agreements.
2.    The Purchaser is assumed to know our Terms and Conditions when entering into the Agreement. The mere fact of ordering goods will imply acceptance of the Terms of Sale.
3.    Any deviations of the present Terms of Sale will only be possible with an explicit written agreement.
4.    The commitments made by our representatives and agents will only bind us definitely if they correspond with the contractual conditions and price lists, and if confirmed by us in writing.
5.    Our offers are free of any obligations and will only result in an agreement if not withdrawn by us after acceptance by the Purchaser. Any withdrawal will be sent at the latest 10 days following the acceptance thereof.
6.    In case of any price changes due to circumstances beyond our control, devaluation and/or unexpected circumstances, we will reserve the right to review the agreed prices for goods not yet delivered. In case no agreement can be reached within two weeks, the purchase/sale will be automatically annulled without any of the parties concerned being entitled to a compensation. 
7.    Payments will be done in cash without any discount, unless stipulated otherwise. All invoices will be payable at Brasschaat,  drawing of bills will form no exception thereof.
8.    In view of the fact that our suppliers have the right to change their prices in the short term, we will reserve the right to change any of our prices at any given time as long as the goods have not been delivered yet.
9.    The sales prices shall be paid within the agreed period of time, or otherwise the sale will be automatically annulled without proof of default. Non-payment of a specific invoice on the due date, will result in all other unpaid invoices becoming immediately due, and will give us the right to suspend delivery or further execution of all current agreements or orders. 
10.    Without any prior proof of default an interest in arrears of 12 % per year will be due on all amounts of invoices and bills, not paid on the due date, until the final payment thereof. Furthermore and without any prior proof of default, the invoice amount will be increased with 12 % with a minimum of 125 EUR as fixed compensation in case of non-payment on the due date, without prejudice to all other costs. Any instalments will first be used to settle any interests due. Any collection and protest costs will be on account of the Client.
11.    The delivery term will merely be given as an indication. Late delivery shall not cause any compensation or refusal to accept the goods.
12.    Unless agreed otherwise, all deliveries will be done in the warehouse, that is the place indicated in the agreement as to be delivered by or on behalf of us. Purchaser will be obliged to collect the goods (or have them collected) within ten days following a written communication stating that the purchased goods are at his disposal in the warehouse. Any late delivery will not cause compensation or refusal to accept the goods.
13.    The risk and costs for the collection and transport will be on account of the Purchaser, unless stipulated otherwise.
14.    Non-conformity of the delivery and visible defects shall be communicated at the latest within 48 hours by registered mail to the Seller. In the absence of any such communication, the Seller will regard any complaint as inadmissible. Complaints will never be admissible if the goods should have been installed or processed. In case of an admissible and founded complaint, the Seller will only be obliged to replace or repair the defective or damaged goods, with the damage at the most being equal to the cost price of the goods sold. In case of the Seller’s liability, the Purchaser will have to produce material proof thereof. 
15.    No other damage of the Purchaser or any other third party, will be qualified for compensation.
The Seller’s liability will in any case be excluded if the damage should have been caused by concurrence of a defect in the product and a fault of the Purchaser, or a person for whom the Purchaser is responsible.
16.    We reserve the right of ownership regarding the goods sold until complete payment of the price. As long as the goods shall not have been paid, the Purchaser will not be entitled to pledge them or give them as surety in the broadest sense of the word. Purchaser will bear all the risks as of delivery of the goods. 
17.    Our Terms of Sale will always have precedence over any of the Purchaser’s purchase conditions.
18.    In case the Purchaser should not comply with his commitments, the Seller will have the right to stop deliveries. Furthermore, in case of a summons by registered mail remaining ineffective for two weeks, the Seller will have the right to regard the present Agreement as annulled for the totality or the part not yet carried out, without prejudice to any right of compensation of at least 30 % of the invoice amount for expenses and loss of profit, without the Seller having to deliver proof of the existence and the scope of such damage. The Seller will reserve the right to demand execution of the Agreement and/or proof of the actual damage.
19.    The Belgian law will be applicable for all Agreements concluded by us and for any disputes resulting thereof. In case of any disputes regarding the Agreement concluded with a natural person or legal entity acting solely for non-professional purposes, the court of the consumer’s residence will be competent. For all other disputes, the court of Antwerp will be competent.